ul. Siennicka 25a
80-958 Gdańsk

kom: +48 600 040 041

Tagi: wypożyczalnia, samochodów, Gdańsk, lotnisko, rent a car

rentacar@autoswiat-rentacar.pl

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FAQ

How to make a reservation for a car?

You can make a reservation by phone by calling our Call Center:
+48 600 040 041
by sending us an e-mail: rentacar@autoswiat-rentacar.pl , or by entering our reservation system: www.autoswiat-rentacar.pl

When do I have to pay for the car?

In the moment of renting a car.

How can I pay for the car?

You can pay by credit card, pay card or by cash.

Does Auto Swiat RentACar guarantee the price of a rented car?

Yes. Only changes concerning the number of days of hiring and the car`s group will effect in changing the price of hiring.

Will I get the car with a full tank of gas?

Yes, the car will have a full tank of gas and that is the way it should be when You will be giving it back.

Is it possible to rent a car just for a few hours?

Yes, but the fee is the same as the one You would pay for 1 day (24 hours + 59 minutes).

Is the car insured or do I have to do it myself?

The car is insured completely and there is no need to pay any extra money for that.

Are there any limitations in distance coverage during my usage of the car?

No – You may cover as many kilometers as You wish and You do not pay extra for that.

Does the price for renting a car in your offer include the VAT tax?

Yes, the price in our offer is all You need to pay.

What documents do I have to take with me to rent a car?

A driver`s licence, a valid passport or any other document of identity and a credit card. Everyone who is going to be using our car needs to have a driver`s licence for at least a year, and the driver`s licence needs to be valid in Poland for the whole period of hiring.

What is a preauthorisation and what is it for?

A preauthorisation is a kind of insurance and stands for driver`s responsibility in case of events in which it is necessary to pay compensation by the insurance company. It is an amount of money which becomes locked on the account until You give the car back. The amount of money locked on your account also gives You the opportunity to extend the rental period without the need to visit Auto Swiat RentACar, and it also may be used for example in case when the client gives back a car which has not got a full tank of gas.

Does anyone except for me may drive a rented car?

Yes, but only those people who were mentioned in the agreement and are authorised by the person who actually rented the car. We do not charge extra for additional drivers, therefore it is good to inform us about him/her on the day of signing the agreement – his/her driver licence`s number will be needed

How do I count the actual period of time of renting a car?

One day of hiring lasts 24 hours counted from the moment You rent a car. We take extra charge if the period of hiring is exceeded more than 59 minutes. It needs to be stated in the agreement how many days will the hiring period last. If You wish to extend the hiring period stated in the agreement You should contact Auto Swiat RentACar.

How much will I pay for the convenience of picking up the car in the place of my choice?

Delivering/returning a car on teritory of Tricity is possible and it’s charged 60 zł each.

What do I have to do if I would like to have extra equipment in a rented car?

You should inform Auto Swiat RentACar while making a reservation. If there is such a need after making the reservation, You should contact the Call Center. If You fail to declare this fact while making the reservation, We will not guarantee the availability of the requested equipment when You will be picking up the car.

Do I have to give the car back with a full tank of gas?

The car ought to be returned with a full tank of gas. You will be charged with the cost of missing fuel according to the prices stated in the agreement (2Euro/litre).

Will I be charged extra if the car is stolen or if I have an accident?

Yes, you share the costs according to what was stated in the agreement (the amount of preauthorisation).

What are the working hours of the Auto Swiat RentACar company?

24h, 9.00 – 20.00 every day. Between 20.00 and 9.00 You can rent a car by making a reservation.

Can I leave Poland with a rented car?

No. Lesaving Poland with rented car is prohibited.

Important Documents:

- Privacy policy

- Rental Conditions

- Online booking rules

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